Appointments

For information about how to see a doctor, please go to our Consulting Room.

At present, our doctors are consulting by telephone or video call. They may also ask you to send in an image via a secure message if appropriate. They will assess you by phone, and arrange to see you face to face if needed.

Extended Hours, Extended Access And Out Of Hours

The practice runs an evening surgery on Wednesdays, and every 2nd Saturday. These are pre-bookable appointments, and are not intended for emergencies. At present, they are held on the telephone.

We can also offer you appointments in the evenings, on Saturdays and on Sundays which are provided by Sutton GP Services Ltd. Again, at the present time, these are telephone appointments. The doctors working in these surgeries have access to your full GP record. These appointments are ideal for patients who find it hard to get to the surgery on weekdays.

Please use these telephone numbers on Saturday and Sunday to make appointments that may be available.

Telephone Numbers

Appointments can also be made via the practice during normal opening hours.

For urgent medical advice during the evenings and weekends, or any time when the practice is closed, you should dial 111. The 111 service will be able to arrange an out of hours GP appointment or visit where clinically necessary.

Same Day Urgent Problems

Urgent matters will normally be dealt with on the same day and reception will add you to the daily triage list for a clinician to call you back.

You should request this with reception via option 4 of our phone system between 08:00-11:00 and 14:30-17:30, Monday-Friday.

You will be spoken to by the next available clinician and it is not normally possible to request or guarantee a specific person.

This would also normally be to discuss one specific problem that has arisen as an urgent matter. It will not be possible to address non-urgent matters during these appointments including sick notes, admin queries, repeat prescriptions, historic medical conditions, or multiple problems.

Please also consider going to the local pharmacy for assessment and advice under their minor ailments scheme if you have a minor illness.