Although we recommend you raise all non-urgent queries via our website dashboard, you will shortly be able to select who you wish to speak to at specific times of the day on our phone system. For example, admin staff will be available 10am-2pm Monday to Friday, and the prescribing clerk available 8am-12midday Monday to Friday. This will relieve pressure on the phones at reception and direct you to the most appropriate person for your query.
We would ask you to consider using the dashboard where you can and where you need to phone us ensure you telephone these individuals at the available times only. Thank you for your co-operation